Client Technologies Specialist (Ref: 27744)

Company Name:
Professional Technology Integration Inc
: Client Technologies Specialist (Ref: 27744)
Location: Augusta, ME 04333
Salary: $24/ hour
Duration: 4+ Months Contract
The Specialist is knowledgeable on the usage and support of a collection of personal
platforms (a range of laptops and desktops, both Windows and Mac) or technical architectures, and products that run on those platforms. The individual performs a full range of computer administration functions with minimal direction and/or technical support. The individual will install and configure system hardware, software, printers and verify network connectivity. The individual shall perform advanced troubleshooting and vendor technical liaison functions. The individual shall design and implement trouble shooting and correction plans, develop and coordinate user training programs and documenting all processes and procedures. The Specialists are responsible for collaborating with Technical Architecture Specialist, Functional Architects, Programmers and vendors to coordinate and enhance the use of the platform and facilitate migration to new versions of the platform.
Years of Relevant Experience: 1-3 years Preferred Education: 4 year college degree or equivalent technical study Role
Assist in coordination of testing changes, upgrades and new software products, ensuring systems will operate correctly in current and future environment.
Make recommendations on functional and technical improvements to the environment.
Participate in performance and volume analysis and design.
Strong interpersonal skills
Professional, Attention to Detail, Adaptable to Change,
Ability to Follows Verbal & Written instructions
Time Management skills
Collaboration with teammates IT clients and vendors.
Experience with SW, PC, HW support and specialized installs
Experience with Deployment/Implementation/Troubleshooting.
Able to maintain SLA's and well organized.
Corporate Enterprise experience in XP to Windows 7 migration exposure to SCCM 2007 is a Plus.
Some travel is required, .44/mile - travel policy very specific.
Dress: Business casual
Windows XP Required 2-3 years
Windows 7 Required 2-3 years
MAC experience Desired
Team Viewer Required
SCCM 2007 Desired
Imaging (will train)
PC/laptop/tablets/phones/cameras/printers Required 3+ years
Footprints ticketing system. Required

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