Product Manager, Product Enablement & Platform Delivery

Company Name:
American Express
## Description
American Express Global Business Travel (GBT) is a global industry leader in business travel and meetings management committed to helping businesses succeed through cost-effective program management, world-class customer service, and enhanced traveler productivity support worldwide. Through leading online, offline and on-the-go solutions, consulting services, business insights and research, supplier negotiation expertise, and meetings and events capabilities, innovative services are delivered to clients to maximize the return on their travel and meetings investments.
This is a unique opportunity to be a part of an organization that is creating innovative ways to redefine the business travel experience. We are a dynamic team with a start-up culture, passionate about delivering customer-centric capabilities, and dedicated to delivering the next generation of business travel solutions.
In this role, you will manage the marketing strategy for a highly visible portfolio of GBT online products and platforms essential for the business travel operations. You will be responsible for defining product positioning and executing communication plans for individual products as well as integrated end-to-end business travel solutions. Also, you will be the key interface for gathering market, industry and competitive intelligence that will inform which new product ideas we prioritize and how we can clearly demonstrate their value to clients and travelers. The position requires a blend of strategic thinking, strong communication skills, and a passion to improve the corporate travel environment.
The Product Manager role will:
Perform strategic product/ platform assessments, gather competitive intelligence and define business needs for new capabilities and enhancements
Define product/ platform vision, mission, goals and roadmaps
Partner with the internal and external stakeholders to drive the development based on the roadmaps
Define the marketing launch strategy, including pricing and billing, terms and conditions, contractual, compliance and other aspects
Execute launch plans in coordination with key stakeholders and cross functional partners
Develop internal and external product communications and marketing collateral
Participate in strategic client and prospect meetings
Prepare cost benefit analyses and funding requests
Manage product performance, product effectiveness, metrics and P&L;
Support product inquiries from sales, client management and technology sales
## Qualifications
5+ years of experience as a product marketing manager of technology product and capability portfolios
Demonstrated success in product launches and end-to-end execution of marketing strategies
Excellent written and oral communications skills including presentation experience to large and diverse audiences, must be fluent in English
Ability to script and conduct product demonstrations
Seasoned experience with Microsoft PowerPoint, Word and Excel
Experience in project management
Ability to work in a fast pace, dynamic, virtual environment with many global stakeholders and stay calm under pressure
High level of technical aptitude
Highly organized
Experience in the travel industry is a plus
Bachelor's degree required, MBA preferred
This position reports to the Director, Product Enablement and Platform Strategy.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, protected veteran status, disability status, or any other status protected by law.
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Job: Project
Primary Location: United States
Schedule: Full-time
Job Posting: May 19, 2014, 3:15:46 PM
Req ID: 13016369

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