Process Change Management Director

Company Name:
Verint Systems, Inc.
Overview of Job Function:
This position is responsible for analyzing & understanding key financial processes, evaluating current business finance back-office systems, understanding user needs to formulate improvements in order to meet overall business goals, and managing business finance related projects.
Principal Duties and Essential Responsibilities:
Responsible for defining the scope and objectives of each project and helping to design, implement, manage projects, and modify systems for various applications to include working with key users to identify and document current processes and systems, defining system requirements and creating solutions.
Develop rigorous control plans; working closely with process owners, project champions, and Sr. Leadership Team to provide leadership and direction on the implementation of strategies and processes and ensure improvement gains are sustained on a long-term basis
Define baselines, benefit targets and performance measurements for services
Support process owners to clearly link project metrics to strategic and operational objectives using Process Excellence principles
Develop control plans to ensure improvements are sustained on a long term basis
Identifies user needs and problems, evaluates options for meeting user needs, and ensures that system requirements are identified, prioritized and incorporated in an effective, efficient manner.
Performs analysis, writes program specifications and develops designs for small to medium size projects.
Works as a team member on large, highly complex technical/programming projects under minimal supervision.
Engages other areas of the organization as necessary on projects and helps coordinate meetings, schedules, and cost estimates.
Leads small to medium size projects and perform project management activities such as assisting in planning, configuration and scheduling.
Coordinate activities with other finance team members on special projects.
Assist with development of M&A; integration plans for acquired companies.
Minimum Requirements:
A minimum of 12 years of demonstrated experience managing large process reengineering projects focused specifically on business systems or process improvement in a large software or technology organization
A 4-year college degree in a similar field or the equivalent years of work experience
Advanced proficiency with Lean, Design, Six Sigma and Statistical Process Control or similar methodology with demonstrated analytical and problem solving skills
Ability to lead cross functional teams and individuals in a matrix organization
Advanced proficiency in end-to-end process reengineering using data to drive decisions and recommendations
Ability to rapidly learn the intricacies of an unfamiliar process, and to synthesize that understanding into a process redesign.
Experience and ability to effectively facilitate medium to large groups in Continuous Improvement exercises
Proven analytical and business modeling skills
Excellent written/oral communication skills; excellent problem solving, decision-making, analytical skills and excellent time management and organizational skills
Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC and a social security verification
Preferred Requirements:
Knowledge of Oracle 11i and 12
Knowledge of M&A; back-office integration
Project Management certification
Job Title: Process Change Management Director
Location: US-GA-Alpharetta
Job ID: 6767

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