Order Billing Coordinator

Company Name:
Verint Systems, Inc.
Overview of Job Function:
The Order/Billing Coordinator is responsible for processing and billing all orders received from our external customers to ensure accurate and timely fulfillment and invoicing; to comply with revenue booking requirements; to communicate customer information to Sales; and to ensure internal customers such as Finance, Collections, Revenue and Fulfillment receive accurate transaction information to support internal processes. The Order/Billing Coordinator will also update and maintain all documentation related to customer orders/invoices in the electronic data management system and the invoicing/orders database.
Principal Duties and Essential Responsibilities:
Reviews contracts and orders to identify basic terms such as: billing terms; payment terms; shipping terms; order guidelines; and legal and revenue requirements. Demonstrates understanding of revenue recognition principles under US GAAP rules.
Enters accurate orders within daily deadlines to facilitate fulfillment, invoicing and other internal processes.
Ensures timely and accurate completion of invoices which are understandable and acceptable to the customer.
Accurately enters data in the order/invoicing systems to support quality invoicing, accurate accounting, revenue and receivable information.
Collaborates with internal customers i.e. Sales; Finance; Sales Operations; Fulfillment; and Collections to answer questions and resolve issues related to customer orders/ invoices.
Responsible for data integrity and content of internal systems (Oracle) and external customer invoicing systems.
Provides ad hoc analysis and reporting using Microsoft Excel and Access as well as Oracle reporting tools.
Minimum Requirements:
A minimum of 1 year of demonstrated experience in finance, collections, order entry or billing.
Ability to learn and effectively use, multiple order/invoicing software tools.
Ability to work extended hours when necessary specifically during quarter end closing procedures.
Strong internal and external customer relationship skills.
MS Office Suite experience required, with advanced skills in Outlook, Word, and Excel with ability to produce ad hoc reports using excel.
Excellent time management and organizational skills with ability to appropriately prioritize work activities.
Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC and Social Security verification.
Preferred Requirements:
Experience working in the software industry.
Experience with Oracle Order Management and Accounts Receivable invoicing.
A 4-year degree in a related field.
Experience and understanding of contracts.
Job Title: Order Billing Coordinator
Location: US-GA-Alpharetta
Job ID: 7953

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