Project Manager - 300

Company Name:
Alcatel-Lucent
## Description
Join the team that's transforming the way the world communicates.
Velocix is a world leading provider of Digital Media Delivery Platforms, a new generation CDN (Content Delivery Network) infrastructure solution for network service providers, designed to meet the rich media needs of the 21st century Internet.
Velocix offers service providers one of the broadest and most innovative ranges of content delivery technologies in the industry, tailored specifically to delivering large media files that will continue to be the driving factor behind the exponential growth in consumer IP traffic.
A wholly owned subsidiary of Alcatel-Lucent, Velocix was founded in 2002 in Cambridge, UK and is a leading authority and innovator in the field of digital content delivery over IP technologies. The company has a proven track record of bringing unique and exciting technologies to market that provide intelligent digital media delivery, in particular for large multi-GB media assets.
Job Objective / Mission:
To manage the deployment of all Velocix products and services to customers, in partnership with the local Alcatel-Lucent account team, the customer project manager and Velocix's Pre-Sales consultant.
To manage the successful on-time and on-budget build, installation and integration of CDN functionality within customer networks.
To effectively lead a small technical team for each customer deployment project.
Initially to work with one major customer in deploying their requirements.
To provide co-ordination, leadership and direction for NAR Velocix Operations personnel
Main Responsibilities:
Provide support for Pre-Sales activities regarding implementation projects and input for trial and live deployment proposals.
Liaise with Velocix Pre-Sales consultants to initiate new trial and live deployments and to transfer project responsibility to Operations.
Collation of deployment details and pre-requisite information, with Alcatel-Lucent account team and customer.
Manage customer trial deployments (build and lab test, installation, configuration and support for customer testing).
Manage live customer deployment projects (build, installation, configuration, customisation, acceptance test and handover to support).
Manage additional client deliveries as required (e.g. upgrades, migration, custom functionality or reporting).
Hold regular progress reviews for each project with the customer and Alcatel-Lucent project managers.
Follow-up and ensure closure of outstanding project and technical actions.
Provide management co-ordination, leadership and direction for NAR Velocix Operations personnel
Produce regular progress reports for the project team and Delivery Director.
Minimises exposure and risk across multiple projects.
Manages scope and mitigates risk across projects.
Liaise with Velocix Pre-Sales consultants to document new feature requests from customers.
Create and maintain project documentation e.g. project plans, Action Item Register (AIR).
Provide informal education on CDN operation for Alcatel-Lucent and customer staff.
Ensure that best-practices are followed for all deployment projects.
Demonstrate a key leadership role in project management and use own initiative, while paying close attention to detail.
Demonstrate a pro-active, trouble-shooting approach to deployments and associated customer management.
Grows long-term relationships with customers
## Qualifications
Key attributes:
Demonstrated experience in a Senior Project Management/Program Management position, ideally in an ISP or network equipment supplier.
Demonstrated experience in remote, matrix management of internal and external personnel
Methodological, consistent approach - especially under pressure.
Takes the initiative to ensure actions are completed and deadlines are met.
Self-motivated and capable of managing a cross-functional team.
Clear written and verbal communication skills.
Practical, accurate and precise.
Ability to build excellent working relationships with external and internal customers.
Ability to prioritise tasks and projects in-line with business requirements.
Competencies:
Essential:
Experienced project/program manager.
Good knowledge of project management tools and methods.
Good knowledge of enterprise-class IP infrastructure - routers/switches/firewalls.
Experience of web-based services.
Highly computer literate.
Confident in MS Office applications (particularly Outlook, Excel and Project).
Desirable:
Knowledge of Content Delivery Networks.
Experience of managing international IP infrastructure deployments.
Knowledge of networking equipment administration.
Experienced matrix manager comfortable with management of cross-functional team
Constraints:
The above job description is meant to describe the general nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job- related duties requested by their manager.
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Alcatel-Lucent is an Equal Opportunity / Affirmative Action employer including women, minorities, veterans, and individuals with disabilities
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## Job
Job: Internal Project Management
Primary Location: Americas
Schedule: Full-time
Req ID: 14000008D0

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