Field Tech Specialist (Ref: 205)

Company Name:
Professional Technology Integration Inc
To apply, go to: http://www.professionaltechintegration.com/PTICloud9/?option=com_mycareer&job=view&jpid=205&Itemid=508
Position: Field Tech Specialist (Ref: 205)
Location: Augusta,ME,04330,United States
Duration: 10 Months 10 Days - Contract
Openings: 1
Strong interpersonal & professional customer service skills. Able to be self-directed with good time management. Exp with SW, PC, HW support and specialized installs - Windows 7 exp REQUIRED - 2-3 years of experience. Able to maintain SLA's, keep up with ticket/log system workload, and well organized. Typical troubleshooting issues: slow pc, viruses, malware, reimage pc, recover data, load applications, and use tools to fix issues. Some travel is required, .44/mile - travel policy very specific. Business casual attire.
Required / Desired Skills
Windows XP and 7 (Required 2 Years)
MAC experience (Required 2 Years)
Team Viewer (Required 2 Years)
SCCM - imaging software (will train) (Highly Desired 1 Years)
PC/laptop/tablets/phones/cameras/printers (Required 2 Years)
Footprints ticketing system or similar ticketing experience (Required 2 Years)
MS Access - basic support (Required 2 Years)

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