Helpdesk Analyst (Ref: 255)

Company Name:
Professional Technology Integration Inc
To Apply, go to: http://www.professionaltechintegration.com/PTICloud9/?option=com_mycareer&job=view&jpid=255&Itemid=508
Position: Helpdesk Analyst (Ref: 255)
Location: Augusta,ME,04330,United States
Duration: 9 Months 6 Days - Contract
Openings: 1
Description:
Provides technical assistance, support, and advice to end users. Investigates and resolves computer software and hardware problems of users. Strong communication skills; both written and spoken. Monitor and respond quickly and effectively to requests received through the help desk. Report issues to the client for escalation.
Required / Desired Skills
Prior Help Desk Experience (Required 2 Years)
Experience supporting Windows (Required 2 Years)
Experience supporting Apple Devices (Required 2 Years)
MS Office - advanced knowledge (Required 2 Years)
Previous experience with Local, State, or Federal government a plus (Highly Desired 1 Years)

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