Field Tech Support

Company Name:
Professional Technology Integration Inc
To Apply, go to: http://www.professionaltechintegration.com/PTICloud9/?option=com_mycareer&job=view&jpid=263&Itemid=508
Position: Field Tech Support (Ref: 263)
Location: Augusta,ME,04330,United States
Duration: 8 Months 30 Days - Contract
Openings: 1
Strong interpersonal & professional customer service skills. Able to be self-directed with good time management. Experience with Software, PC, Hardware support and specialized installs - Windows 7 experience REQUIRED. Able to maintain SLA's, keep up with ticket/log system workload, and well organized. Typical troubleshooting issues: slow PC's, Viruses, Malware, Re-imaging PC's, Recover Data, Load Applications, and use tools to fix issues.
Some travel is required, .44/mile - travel policy very specific.
Business casual attire.
Required / Desired Skills
Previous Field Tech Support Experience (Required 2 Years)
Windows XP, 7, MAC experience (Required 2 Years)
SCCM - imaging software (will train) (Required 2 Years)
PC/laptop/tablets/phones/cameras/printers (Required 2 Years)
Footprints ticketing system (Required 2 Years)
MS Access - basic support (Required 2 Years)
Team Viewer (Required 2 Years)

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