Rep Patient Access

Company Name:
MaineGeneral Health
Rep Patient Access
Department: Patient Access
Schedule: Part-time
Shift: Day shift
Hours: 32 hpw,SMTW/MWThSa 630am-3pm, e.o. w/end, occ holid
Job Details:

Primarily responsible for creating encounters prior to or at patient check-in, performing check-in and check-out functions, collects co-pays/other payments, performs order entry functions as directed. Gathers data accurately, explains forms and signatures to support the clinical record, billing and cash flow.
Staff may be assigned to a specific point-of-service location or be assigned to a centralized deployable location; all staff members are expected to be able to cover in any Patient Access location when needed to support excellent customer service.
Provides limited financial counseling and insurance verification using online HDX software.
Qualifications/Competencies:

CPAT or CCAT preferred

High school diploma or general education diploma (GED) preferred.

1 Year or more of customer service, medical insurance/billing or patient accounts experience required; physician office assistance, scheduling, registration, or other related experience preferred.

Proficiency in Microsoft office suite including Word.

Ability to work effectively in a complex environment.

Excellent and demonstrated communication skills including oral, written and telephone.

Analytical skills including problem solving and basic mathematical skills.

Excellent customer service skills including teamwork skills.

Familiarity with medical terminology as it relates to and supports clinical practices, ICD-9/10-coding, CPT 4 & DRG codes, preferred.

Understanding of basic accounting principles and revenue cycle work flows and processes preferred.
MaineGeneral EEO-M/F/Veteran/Disability
MaineGeneral Health has ranked in the top 20 most satisfied workforces in the United States for 2 years and counting!! We VALUE the contributions of our employees at every level. Consider joining a team where you can develop your own career, select and support new employees and identify creative solutions to enhance a world-class patient-centered care model.

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