Advanced Medical Support Assistant

A Medical Support Assistant at this level has the primary purpose of providing administrative support to the Pathology department including the transcription of reports, retrieval and storage of glass slides, minutes, histology specimen accessioning, and other associated administrative duties.
Responsible for timekeeping, Lab training liaison duties and many other miscellaneous medical office support responsibilities as assigned.
Tasks are performed utilizing a variety of items and electronic media such as glass slides, paraffin blocks, voice recordings, electronic data, written reports, and computer generated documents.
It requires broad exercise of independent judgement and responsibility with minimal supervision.
The work performed includes interaction with a variety of Laboratory departments including Pathology, Histology, and Send Outs and also with different services within the facility including Surgery, Oncology, Education Service Line, Fiscal, the Tumor Registry and others.
There is also the requirement to interact with non-VA healthcare facilities, legal attorneys, patients, etc.
This position includes the requirement to assure complete and accurate data entry/transcription/minute taking; forwarding, requesting, and receiving pathologic materials including proper packaging, tracking of turnaround time with intervention as necessary; posting of timecards and monitoring of time and use within the Lab; educational support for Lab staff for mandatory and voluntary educational needs; and material acquisition with a credit card and process stores.
Works with Lab supervisory staff to create and update policies and procedures regarding a variety of General Lab policies and procedures as appropriate.
Provides consultation and advice on pathology specimen send out, routine and consultation report transcription, timekeeping, education and training, and office supply procurement.
This position also provides limited assistance to the Histology department as a resource for second checks and specimen accessioning.
Work Schedule:
Monday - Friday - 7:
30am to 4:
00pm Functional Statement Title:
Advanced Medical Support Assistant

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